I am Marcello La Rosa, Professor of Information Systems with the School of Computing and Information Systems, Melbourne School of Engineering, at The University of Melbourne, Australia. Within my School, I serve as the Director of Engagement and lead the Information Systems (IS) Group and lead the BPM Professional Education arm of my school.
Before joining Melbourne Uni, I held an academic position with the Information Systems School, Science & Engineering Faculty, at the Queensland University of Technology in Brisbane, Australia, where I led the BPM Discipline (2016-17) and served as the Academic Director for corporate engagements (2012-17). I was also the recipient of an Information Systems Research Fellowship from the University of Liechtenstein (2012-14) and held a part-time Principal Researcher position at NICTA, now Data61 (2012-15).
I have an engineering approach to information systems (IS) research. My research leads to the design, implementation and validation of IS artifacts such as models, methods and techniques, with a focus on technology. I strive to implement the results of my research via open-source software tools to maximize community outreach.
The area of application of my research is the management of business processes. Business Process Management (BPM) puts forward the idea of analyzing organizational performance through a "process lens", starting from the understanding that organizational performance is a function of process performance. My research interests span different BPM topics, with a focus on process mining, process modeling and consolidation, and process automation. Given the multidisciplinary nature of BPM, in my research I borrow approaches and techniques from a number of fields beyond IS engineering, including IS management, enterprise architecture, conceptual modeling, software engineering, data mining and machine learning, operations research and formal methods.
Teaching and outreach
I have been teaching various aspects of BPM, from operational ones such as process modeling, analysis, improvement, automation and mining, through to managerial aspects of the discipline such as strategic alignment and governance, both to undergraduate and postgraduate students in Australia and overseas. I have also trained hundreds of managers, analysts and solution architects in the area of BPM.
Based on this experience, I co-authored "Fundamentals of Business Process Management" (Springer, 2nd edition), the first comprehensive textbook on BPM. This book has influenced the curricum of over 200 universites and teaching institutions in the world.
Later, we used this textbook to design a three-part MOOC on "Fundamentals of Business Process Management" accredited with ABPMP, which we delivered on the EdCast platform, and a second "taster" MOOC on BPM, of introductory nature, called "BPM: An Introduction to Process Thinking", offered on the FutureLearn platform. Altogether, these two MOOCs have attracted over 26,000 participants to date.
I value open-source software development as a means to reach out to different communities: academics, students and practitioners. For this reason, I lead the Apromore Initiative, a strategic research collaboration between various universities headquartered at the University of Melbourne, which received government and private funds for the development of an advanced business process analytics platform. This platform combines techniques for managing large process model collections with process mining techniques, with a specific focus on end users, and has led to significant technology transfer. I also contribute to the Nirdizati predictive process monitoring platform. Other open-source BPM projects I led or contributed to in the past include Process Configuration, which collects research efforts on the management of variability in process-aware information systems, and YAWL, a research-focused BPM system.