I am the CEO and Co-Founder of Apromore Pty Ltd, a market leader in process mining software. Apromore span out of the University of Melbourne with the mission of creating citizen process miners - business users that can drive value from process data for their organizations. Apromore is grounded in over ten years of research & innovation, leading to significant uptake in practice.

I am also a part-time professor of process mining with the School of Computing and Information Systems at the University of Melbourne, Australia. I have published over 150 papers on process mining and related topics and my research has attracted ten awards and nearly AUD 30M in prestigious research grants. In 2020, I was recognised by The Australian as the most cited Australian academic in the field of Databases & Information Systems. My research is showcased in public repositories such as Google Scholar, UoM Minerva Access, arXiv, ResearchGate and QUT ePrints, and on my UoM Find an Expert profile.

I have taught process management and mining to thousands of practitioners and students in Australia and overseas for nearly 20 years. Based on this experience, I co-authored the textbook "Fundamentals of Business Process Management" (Springer, 2nd edition), which is used in over 250 universities and available at over 400 academic libraries worldwide and has been translated to six languages. I have also led the development of a MOOC series on BPM which has attracted over 25,000 participants.

I held different academic roles in the past. At the University of Melbourne, I served as Deputy Head of School for Engagement, and before that as Academic Director for Engagement, in the period 2018-20, as Leader of the Information Systems Group in 2018-21 and of the BPM Team in 2018-23. Before joining Melbourne University, I was a Professor in the Information Systems School at the Queensland University of Technology in Brisbane, Australia, where I led the BPM Discipline (2016-17) and served as the Academic Director for corporate engagements (2012-17). I was also the recipient of an IS Research Fellowship from the University of Liechtenstein (2012-14) and held a part-time Principal Researcher position at NICTA, now Data61 (2012-15).